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If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that aspect of business in which your organization is most likely to run into “hostile forces.” That’s customer […]
The “2012 NCSA/Symantec National Small Business Study” (www.staysafeonline.org/stay-safe-online/resources) was conducted by the National Cyber Security Alliance (NCSA) and Symantec. The study found that 87 percent of small businesses have at least one employee who uses the Internet daily. In addition, 70 percent of owners/operators of small- and medium-sized businesses (SMBs) in the United States indicated […]
In a recent survey, 70 percent of owners/operators of small- and medium-sized businesses (SMBs) in the United States indicated that they do not provide online safety training for their employees. At the same time, however, 53 percent said it is important for new hires to be highly proficient in basic computer skills relating to the […]
Some companies tap into Facebook for this purpose, while others turn to a vendor to create an internal, customized portal with “a Facebook feel,” Vitale explains. Onboarding portals provide new hires with the opportunity to familiarize themselves with management and various departments before their first day and afterwards. This is particularly helpful in decentralized organizations, […]
PowerPoint helps trainers organize and present training content effectively, but it “is a lousy tool for learning, at least when it’s used the way most presenters and trainers use it: as a visual display of lecture notes,” says Sharon L. Bowman, MA, a professional speaker and trainer and president of Bowperson Publishing & Training, Inc. […]
For example, there’s a tendency among presenters to include too many bullet points in each slide and to add charts and graphs from written reports without converting them to a more easily understood format for the PowerPoint presentation. “A lot of presenters try to cram as much information as they can onto one slide and […]
For 18 years, Brandon Hall Group, Inc., has recognized companies for their learning programs. The organization awards gold, silver, and bronze awards in 48 categories. “This year’s winners should be very proud of their achievements especially based on the rigorous judging process all submissions underwent,” said Mike Cooke, CEO of Brandon Hall Group. “We are […]
Yum! Brands, Inc., is serving up more at its restaurants than a menu of familiar fare. In fact, the world’s largest restaurant company and parent company of KFC, Pizza Hut®, and Taco Bell® offers an award-winning employee leadership training program. Yum! Brands’ “TAKING PEOPLE WITH YOU” program received a “Gold Award for Excellence” in the […]
“Training is an area that can be difficult to quantify,” Prince says. “However, it may be helpful to look at metrics that target the type of training and what it was intended to accomplish. For instance: Cost of sales training as a percent of total sales; Increase in hours of sales training compared with increases […]
The “Trainer’s Corner” experts in our sister publication, OSHA Compliance Advisor, suggests that, to teach adult trainees, four factors are key: Motivation. Like a door, the mind has to be opened before any new information can enter. The key to getting it open, say our experts, is relevance. What you’re learning about has to be […]