The recent trend of layoffs across various industries, including major companies like UPS, Salesforce, and SAP, has sparked discussions about the role of Artificial Intelligence (AI) in these decisions. While some of these companies have hinted at AI’s role in driving efficiencies, the broader narrative about AI’s impact on jobs is more nuanced.
Recent Layoffs and AI’s Influence:
- UPS: The company’s decision to cut 12,000 jobs stems from its efforts to increase efficiency, where AI is a significant factor.
- Salesforce: This tech giant’s layoff of approximately 700 employees coincides with the industry’s growing focus on AI, although the company did not explicitly cite AI as a reason for the layoffs.
- SAP: SAP recently announced a multi-billion-dollar effort to restructure about 8,000 jobs in response to the company’s growing use of AI. That restructuring includes training staff on the use of AI as well as using AI to replace workers through voluntary programs.
These announcements seem to contradict the widespread reports suggesting that AI does not, or will not, pose an existential risk to human workers but simply promises to make their work lives that much easier.
New Model of AI Impact
Consider, for example, the recent MIT CSAIL Working Paper, “Beyond AI Exposure: Which Tasks are Cost-Effective to Automate with Computer Vision?” The researchers developed a new model to assess AI’s impact on employment, particularly focusing on AI computer vision. They found that “only 23% of worker compensation ‘exposed’ to AI computer vision would be cost-effective for firms to automate because of the large upfront costs of AI systems.” They further noted that even with a rapid decrease in AI costs, “it would still take decades for computer vision tasks to become economically efficient for firms.”
This research suggests that the widespread replacement of human jobs by AI is not an immediate concern, primarily due to the high costs and current limitations of AI technologies. However, the reality in the job market, as seen amid recent layoffs, indicates a more complex scenario. To be fair to the MIT CSAIL report, it does acknowledge that nearly a quarter of worker compensation could be at risk from AI. That’s certainly not an insignificant proportion.
While AI may not be replacing human jobs en masse, it is certainly influencing corporate decisions related to workforce management. The efficiency gains from AI, though beneficial, are certainly contributing to shifts in employment, leading to job displacements in certain sectors.
As we navigate this evolving landscape, it becomes clear that the relationship between AI and employment is intricate. AI’s current role seems to be more about reshaping job functions and driving efficiencies than outright replacing human workers. This period marks a significant transition in the workforce, where the long-term implications of AI are still unfolding.
It’s a critical trend worth watching.
Lin Grensing-Pophal is a Contributing Editor at HR Daily Advisor.