With the advent of so much choice online, brick and mortar retailers need to focus on things like excellent customer service more and more in order to draw customers in and ensure they return again and again.
To do this, they require high quality staff: Consistently reliable and hardworking retail staff can be challenging to source, and when you do hire them, they can be difficult to retain in such a fast paced environment. StoreTraffic has put together this infographic which aims to help HR professionals understand what’s needed to hire, train and retain great retail employees.
