Practical HR Tips, News & Advice. Updated Daily.
You can’t eliminate the stress your employees bring to work, but you can identify and eliminate organizational stressors. And you can provide tools and information to help workers manage their stress on their own. Stress management expert Susie Mantell (www.relaxintuit.com) is a firm believer in the power of incremental steps when trying to manage stress […]
The material in this issue comes from BLR®’s popular 10-Minute HR Trainer session, “The ADA—What Supervisors Need to Know.” Train your supervisors and managers on these basic facts, definitions, and requirements regarding the Americans with Disabilities Act. What Does “Reasonable Accommodation” Mean? The ADA requires employers to provide reasonable accommodation, if necessary, to enable an […]
When it comes to openers and closers, safety consultant Linda Tapp urges trainers to keep in mind the law of primary and “recency.” Trainees are going to remember what you do first and last. So you want to make sure to choose the right activities—activities at the beginning of the session that will get trainees […]
Let’s continue our presentation of valuable leadership training information from BLR‘s PowerPoint™ session “Leadership Skills—What New Supervisors And Managers Need To Know.” Six Degrees of Delegation Give managers and supervisors these six steps in the delegation process: Determine the task. Define the task. Select the right person for the job. Explain the task. Provide support […]
Dominium (www.dominiumapartments.com), an apartment community management and development firm, has been running Dominion University for several years. A key program offered through Dominium University is Community Manager Continuing Education, which is similar to the orientation course, but geared toward upper-level, advanced supervisors as a refresher course, she says. Dominium University also features other classes that […]
Use these approaches to get the best return on training investments: View training as an ongoing process. Reassess training needs regularly to make sure that current needs—not outdated ones—are being addressed. Seek employees’ input. In addition to asking supervisors and managers to identify skills gaps, talk to individual employees about their training needs and encourage […]
If you have not identified your critical needs, and how to screen for them, you’ll fail, says Susan M. Heathfield, blogging about hiring mistakes on About.com. Here are two more of her mistakes managers make. 7. Failure to Differentiate the Critical Job Skills Everyone has a wish list for their ideal candidate, but you must […]
Evaluation of classroom training also involves evaluating your own performance as a trainer and assessing the effectiveness of your training methods and presentation. Here’s how to get training evaluations during and after your training sessions: Use a survey. One of the most common ways to do this is to ask trainees for feedback, using some […]
A consultant whose opinion we respect—Bill Lee of Lee Resources, at BillLeeOnline.com—recommends a book he thinks is the best manager-improvement product he’s come across. It is The Control Theory Manager, by William Glasser, M.D. (HarperBusiness, 1994), and it’s short enough to be covered in an hour-long training session. The author contrasts what he calls “boss-management,” […]
Successful mentoring relationships start with a clear agreement about goals, procedures, and limitations, says mentoring expert Lois Zachary. Too often mentors and mentees start off without doing enough preparation and end up with an unsatisfactory experience, she says. Zachary, author of The Mentor’s Guide and the recently published The Mentee’s Guide to Mentoring, provides guidelines […]