Practical HR Tips, News & Advice. Updated Daily.
Face-to-face interviews with job candidates help your supervisors choose the best-qualified people for the jobs they have to fill. A good interview should bring out a candidate’s strengths, weaknesses, and suitability for the job. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and […]
Whether you’re a veteran gamer yourself, a Candy Crush dabbler, or you limit your gaming endeavors to the occasional round of Wii Golf, the following anecdotes may help talent management seem far more approachable. Don’t worry; no prior gaming experience is necessary. 4. Effective use of performance metrics, or “You need more experience points.” One […]
Rough terrain forklifts require the right operators to handle them and misuse can lead to serious accidents. The workhorses are designed to handle heavy loads and operate on challenging terrain. Most rough terrain forklift accidents are caused by operator error. The right training procedures can help your employees understand how to carefully operate the equipment […]
When it comes to training your workers—you have lots of choices. There are numerous methods and materials available to help you prepare and equip employees to better do their jobs. Indeed, with so many choices out there, it can be daunting to determine which methods to use and when to use them. Instructor-led, or classroom, […]
The material in today’s issue is adapted from BLR’s 10-Minute HR Trainer session, “Communicating in Emergencies.” Supervisors such as yourself play a critical role in emergency communication. In fact, communicating emergency information is a crucial part of your job. In addition to conveying information to employees, you also play an important role in communications with […]
Charlotte Grove and Denise Augustine described the basic delivery methods for effective EHS training. Their presentation was modeled on the new American National Standard Institute/American Society of Safety Engineers Z490.1 Criteria for Accepted Practices in Safety, Health, and Environmental Training. The first criterion for ensuring effective delivery is to make sure the trainer is qualified. […]
In addition to ensuring that employees understand the various roles of a leader and the many skills leaders need to develop (which we went over yesterday), inform your potential leaders of the importance of cultivating a leadership image that projects leadership potential. Explain that their leadership image is the base on which to build their […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Appropriate Internet Use.” A Reasonable and Balanced Approach Surveys indicate that in most workplaces today, employers and employees agree that some nonbusiness use of the Internet is both inevitable and acceptable. When allowed, appropriate personal use of the Internet in the workplace […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Coping with the Aftermath of Workplace Violence.” Review Security Procedures Review security procedures and equipment (surveillance cameras, silent alarms, etc.). Discuss any changes made as a result of the incident. If there was a breach of security that allowed the perpetrator into […]