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Effective training enables your organization to comply with all legal requirements, thereby avoiding costly lawsuits, audits, and fines. Supervisors, who are the organization’s front line, play a particularly critical role in the training process. They must: Understand what training is required by law. Be familiar and comfortable with organizational policies and with employment-related laws. Adhere […]
JJiffy Lube® International uses Web-based courses, coaching, instructor-led courses, and computer-based simulation to provide ongoing learning opportunities for employees at its franchises across the country. Web-based training courses are offered through Jiffy Lube University (JLU) for employees completing orientation and the certification process in 10 different areas, says Kenneth Barber, manager of learning and development […]
Jiffy Lube® International uses Web-based courses, coaching, instructor-led courses, and computer-based simulation to provide ongoing learning opportunities for employees at its franchises across the country. Web-based training courses are offered through Jiffy Lube University (JLU) for employees completing orientation and the certification process in 10 different areas, says Kenneth Barber, manager of learning and development […]
Our sister publication, Environmental Daily Advisor, reports from the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference that the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of Spill Prevention, Control, and Countermeasure (SPCC) regulations and best practices. Here are 4 more things I picked up that I […]
At the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference, the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of SPCC regulations and best practices. Here are some things I picked up that I bet you didn’t know about the SPCC. 1. Emergency and backup generators count toward […]
Some of your employees may already know how to write well. Others may need more practice. Regardless of skill level, all employees can benefit from this training session. Business Writing Skills Quiz Here are the answers to yesterday’s quiz: Good business writing should be clear, concise, correct, complete, and coherent. False. Passive voice makes sentences […]
Whether it’s a report for the boss, a letter to a customer, an e-mail to another department, or even just a phone message for a coworker, written documents need to be clear, concise, and correct. Some employees may already know how to write well. Others may need more practice. But regardless of skill level, all […]
Gaining award-winning status for its learning organization has helped Jiffy Lube® International, (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Barber attributes the success of Jiffy Lube University (JLU) to its close alignment with the business, franchisees, and vendor […]
Gaining award-winning status for its learning organization has helped Jiffy Lube® International improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Jiffy Lube (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, has placed in the top five in a dozen national and international training competitions, Barber says. He […]
“We feel that a well-trained workforce plays a significant role in enabling our business,” said Chuck Schneider, president and CEO of U.S. Security Associates (www.ussecurityassociates.com). “From protecting the people, property, and assets of our customers to management and leadership development, learning is an integral part of our company culture.” “We are very proud of all […]