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Whatever the cause, and however it manifests, workplace stress continues to be a problem—one that can cause reduced productivity, an increase in accidents, and a spike in costs. Stress Stats The American Psychological Association (APA) observes, “While stress levels appear to be balancing out, they remain high and exceed what Americans consider to be healthy.” […]
In a recent survey of 230 organizations by AMA Enterprise, a division of the American Management Association (www.amnet.org) that offers advisory services and tailored learning programs, executive coaching programs are seen as being “very effective” by 26% of companies offering such programs and “somewhat effective” by 62% of companies. In addition, 12% reported that their […]
“The biggest goal as an instructor is to get difficult people on board and to minimize the impact they might have on others,” says Pluth, whose firm has coined terms for some of the most common types of difficult participants: The Latecomer, The Know-It-All, The Introvert, The Socializer, The Confused, and The Sleeper. She recommends […]
Executive coaching programs are seen as being “very effective” by 26% of companies offering such programs and “somewhat effective” by 62% of companies, according to a recent national survey. In addition, 12% reported that their executive coaching programs are “ineffective,” according to the survey of 230 organizations by AMA Enterprise, a division of the American […]
Knowing how to perform a job properly includes knowing how to do it safely. To protect themselves and their coworkers, new employees have to get to know their jobs inside out. In fact, OSHA requires it. The General Duty Clause says that employees must “comply with occupational safety and health standards” and all OSHA rules […]
Too often, orientation training is considered a necessary evil. It’s not given sufficient attention by some employers, who see the time employees spend in orientation as lost production rather than as an investment in safety and protection. For their part, new workers are frequently bored and distracted during tedious “talking head” sessions. Even if they […]
“Trainers need to prepare themselves to facilitate and to engage with an audience they don’t see,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). First, trainers need to “learn the platform—in and out. Know every button,” she recommends. Second, be well versed in the technology, test the technology in advance, and […]
When making the move to virtual training, “we, as trainers, often get caught up with what we need to do to prepare,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). However, it is important to keep in mind that, while virtual training is a new way for trainers to train, it […]
Asking many questions before selecting or designing a training program can help determine whether training is the right solution for a performance problem or whether there is an underlying, nontraining issue that needs to be addressed, says Dave Basarab, a training and evaluation expert and author of Predictive Evaluation (www.davebasarab.com). “Separate what training can provide […]
Allianz Life Insurance Company of North America (www.allianzlife.com) has received recognition both for its strong commitment to employee development and to the financial literacy of youths in the Minneapolis area. In addition to providing training and development opportunities for its employees, Allianz Life offers college scholarships for local students and supports financial literacy programs in […]