SHRM defines “soft skills” as behaviors, personality traits and work habits, such as collaboration, critical thinking, perseverance and communication, that help people prosper at work. In today’s workforce, soft skills are essential. According to LinkedIn, 89% of recruiters cite a lack of soft skills as a key reason as to why a new hire doesn’t work out.
Kara Hardin, Registered Psychotherapist & Chief Executive Officer at The Practice Lab, and Dr. Trish Holliday, Vice President of HR and Corporate Services at Nashville Electric Service, join this installment of HRDA Shorts to discuss the importance and need for soft skills in today’s working world.