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Over the course of my career working with senior leaders and people managers in a variety of organizations and industries, employee engagement has been a consistent challenge. While it is now well recognized as an important factor for business success, many leaders raise concerns that they don’t know how to measure or improve employee engagement. […]
Quantum Workplace, an HR technology company known for its “Best Places to Work” program, recently released its list of most engaged cities in the U.S.
During a job interview, a candidate once asked me a surprisingly difficult question—he wanted to know how our organization measures success. He was referring not to his own individual success as a prospective employee, but rather to that of the company as a whole. His interest first struck me as unusual, as he already knew […]
by Jimmy Daniel When it comes to your workplace, do you know how many members of your team are truly engaged? On average, U.S. companies have an engagement level of 32%. Basically, one out of three of your team members is engaged. Studies suggest that disengaged employees cost the U.S. economy between $400 billion and […]
Would it surprise you to learn that a staggering 70% of U.S. workers are not engaged with their jobs? Unfortunately, this recent Gallup statistic hasn’t changed much over the past few years so it begs the question—where are organizations going wrong? The answer: a failure to focus on and make a commitment to internal communications.
There are a lot of factors at play keeping employees in the workforce longer than before. For example, for many years, pensions have been on the decline (only a small minority of employers offer them now—meaning employees have more responsibility to save for their own retirement and may need to stay working longer in order […]
2017’s employee engagement scores are in, and they’re depressing. Only 31% of the U.S. workforce is engaged, says Gallup’s daily engagement report. Gallup finds that global engagement is much worse – only 13% of global workers are actively engaged. These figures mirror those of Aon Hewitt’s research, which found that people are disengaging because they’re anxious about […]
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that between 50% and 80% are not fully engaged. For many organizations, a majority of employees are only partially engaged, which research has shown reduces performance and customer satisfaction while increasing turnover. Worse yet, your best talent—those with lots of options—are most likely to leave.
Employee engagement has many definitions, can take many forms and has many measures. The Conference Board, a nonprofit specializing in management and marketplace research, defines it as “employees’ emotional and intellectual attachments to their jobs.” The Gallup Management Journal says that “engaged employees work with passion and feel a profound connection to their company.”
High levels of employee engagement can translate to many competitive advantages, including increased customer satisfaction.