Tag: Training

technology

4 Technological Tools Your Employees Must Know How to Use

Research has revealed that 75% of American workers don’t believe they have access to the latest efficiency-boosting technology while simultaneously revealing that employees who believe their workplace effectively uses mobile technology and other efficiency-boosting technology are more creative, satisfied, and productive at work. And more creative, satisfied, and productive employees yield more innovative and profitable […]

script

Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

communication

How to Ease Your Employees’ Communication Anxieties in the Workplace

Many employees experience anxiety in the workplace when it comes to communicating with their peers and/or bosses. Some employees will even miss work to avoid difficult conversations, presentations, and performance reviews or may even experience a full-blown panic attack with shortness of breath, heart palpitations, etc., when communicating with others.