HRDA Shorts: What Can Leaders Do to Teach and Practice Emotional Intelligence?

Emotional intelligence (EQ) is the ability to identify and manage your own emotions as well understand and sympathize with the emotions of others. EQ is an essential component to strong leadership. In fact, 74% of employees want their managers to demonstrate a leadership style focused on empathy and a supportive attitude.

Heidi Hartman, President & CEO of Heidi Hartman Consulting, shares best practices for teaching and practicing EQ.