The company’s CEO believes that, ideally, Convergys “leaders should spend 50 percent of their time coaching employees for performance,” Handy says.
Consistent with that philosophy, the company piloted a third leadership program this spring. The day-long Leader as Coach program is geared toward managers at the director level and above.
If you are looking for ways to strengthen leadership training in your organization, Handy recommends creating customized training that addresses your company’s needs. “Find out what the organization really needs and what the gaps are—both now and in the future.”
He also says it’s important to seek feedback on training programs, to make sure the training creates value to the organization, and to be on the lookout for ways to continually improve
Have you noticed that some of your employees have the potential to be effective leaders? Get them the training they need with BLR’s TrainingToday Leadership for Employees Library. Get the details here.
Skills needed for personal and organizational growth change constantly. That means offering appropriate training opportunities is a key professional development tool.
- Group training can not only provide employees with the essential skills they need to perform well in their current jobs but also prepare them for promotion.
- One-on-one training can narrow the focus to include specific skills an employee needs to advance along his or her particular career path. You can provide the training yourself when you have time, or delegate this task to experienced employees. This can also be accomplished by sending the employee off-site to a seminar or a conference workshop.
- Coaching is another excellent way to develop employees on a one-to-one basis. This informal, often spontaneous, daily contact with employees offers many opportunities to focus on professional development. It lets you guide and direct a worker’s progress. It gives you an on-the-spot opportunity to recognize accomplishments and build on them. And it provides a chance to motivate and support employees in their self-development efforts.
- Cross-training is another productive way to build new skills and provide new work experiences. Cross-training also broadens an employee’s perspective, allowing the worker to see how what others do fits in with what he or she does. An understanding of the bigger picture is essential as employees rise to higher levels in the organization.
How can you go about training your employees to be leaders? It’s never easy to find the time or the money, but leadership training has a tremendous ROI value for employers.
The Leadership Library provides you with a sensible (and economic) solution.
The Leadership Library for Employees allows you to:
- Train on demand. Employees can complete training anytime from anywhere. All they need is a computer and an Internet connection.
- Reinforce training topics with engaging graphics and quizzes to test their knowledge.
- Monitor and track the results of your training program with the built-in recordkeeping tool.
- Save costs. The more you train, the more cost-effective the training becomes.
The Leadership for Employees Library is a Web-based training tool that can be utilized by any organization. All you need is a computer and Internet access, and the library is open 24/7.
Trying to get your employees trained to show leadership? It isn’t easy to fit it in—schedulewise or budgetwise—but now there’s BLR’s Leadership for Employees Library. Train all your people, at their convenience, 24/7, for one standard fee. Get More Information.
The Leadership for Employees Library provides tools and information to employees in a leadership position, or aspiring leaders, to improve their business, leadership, and professional skills.
The courses cover a range of leadership and managerial topics, including the following:
- Email Best Practices for Employees Training
- Business Writing Skills Training for Employees
- Conflict Resolution for Employees
- Crash Course in Leadership Skills
- Effective Communication for Employees Training
- Employee Ethics Training
- Negotiating Skills for All Employees
- Organizing and Planning for Success: What Employees Need to Know
- Workplace Problem Solving Training for Employees
- Workplace Stress Management Training — Wellness Training
- Team Building Training for Employees — Workplace Team Building
- Training the Trainer: Effective Techniques for Dynamic Training
This turnkey service requires no setup, no course development time, no software installation, and no new hardware. Your employees can self-register, and training can be taken anytime (24/7), anywhere there is a PC and an Internet connection. Courses take only about 30 minutes to complete.
Training Today automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So when you want to see who has been trained on any subject, or look at the across-the-board activity of any one employee, it’s all there, instantly available.
Course certificates can be automatically generated from within the training center and are automatically retained for recordkeeping purposes.
Get started today on helping your employees be the best they can be!